Maintaining concentration to achieve task completion

TitleMaintaining concentration to achieve task completion
Publication TypeConference Papers
Year of Publication2005
AuthorsShneiderman B, Bederson BB
Conference NameProceedings of the 2005 conference on Designing for User eXperience
Date Published2005///
PublisherAIGA: American Institute of Graphic Arts
Conference LocationNew York, NY, USA
ISBN Number1-59593-250-X
Keywordsavoid interruption, calm, flow, focus, goal attainment, interface design, maintain concentration, situation awareness, task completion

When faced with a challenging goal, knowledge workers need to concentrate on their tasks so that they move forward toward completion. Since frustrations, distractions, and interruptions can interfere with their smooth progress, design strategies should enable users to maintain concentration. This paper promotes awareness of this issue, reviews related work, and suggests three initial strategies: Reduce short-term and working memory load, provide information abundant interfaces, and increase automaticity.