A Dive into Online Community Properties

TitleA Dive into Online Community Properties
Publication TypeConference Papers
Year of Publication2011
AuthorsWagstrom P, Martino J, von Kaenel J, Chetty M, Thomas J, Jones L
Conference NameCSCW '11
Date Published2011///
ISBN Number978-1-4503-0556-3
Keywordsenterprise, Online communities, Taxonomy, Visualization

As digital communities grow in size their feature sets also grow with them. Different users have different experiences with the same tools and communities. Enterprises and other organizations seeking to leverage these communities need a straightforward way to analyze and compare a variety of salient attributes of these communities. We describe a taxonomy and tool for crowd-sourcing user based evaluations of enterprise relevant attributes of digital communities and present the results of a small scale study on its usefulness and stability across multiple raters.