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Jaeger PT, Shneiderman B, Fleischmann KR, Preece J, Qu Y, Fei Wu P.  2007.  Community response grids: E-government, social networks, and effective emergency management. Telecommunications Policy. 31(10–11):592-604.
Pirolli P, Preece J, Shneiderman B.  2010.  Cyberinfrastructure for Social Action on National Priorities. Computer. 43(11):20-21.