%0 Conference Paper %B Conference companion on Human factors in computing systems %D 1994 %T Beyond accuracy, reliability, and efficiency: criteria for a good computer system %A Friedman,Batya %A Levenson,Nancy %A Shneiderman, Ben %A Suchman,Lucy %A Winograd,Terry %B Conference companion on Human factors in computing systems %S CHI '94 %I ACM %C New York, NY, USA %P 195 - 198 %8 1994/// %@ 0-89791-651-4 %G eng %U http://doi.acm.org/10.1145/259963.260253 %R 10.1145/259963.260253