TY - JOUR T1 - Usability and Accessibility in Consumer Health Informatics: Current Trends and Future Challenges JF - American Journal of Preventive Medicine Y1 - 2011 A1 - Goldberg,Larry A1 - Lide,Bettijoyce A1 - Lowry,Svetlana A1 - Massett,Holly A. A1 - O'Connell,Trisha A1 - Preece,Jennifer A1 - Quesenbery,Whitney A1 - Shneiderman, Ben AB - It is a truism that, for innovative eHealth systems to have true value and impact, they must first and foremost be usable and accessible by clinicians, consumers, and other stakeholders. In this paper, current trends and future challenges in the usability and accessibility of consumer health informatics will be described. Consumer expectations of their healthcare providers and healthcare records in this new era of consumer-directed care will be explored, and innovative visualizations, assistive technologies, and other ways that healthcare information is currently being provided and/or shared will be described. Challenges for ensuring the usability of current and future systems will also be discussed. An innovative model for conducting systematic, timely, user-centered research on consumer-facing websites at the National Cancer Institute (NCI) and the ongoing efforts at the National Institute of Standards and Technology (NIST) to promote health information technology (HIT) usability standards and evaluation criteria will also be presented. VL - 40 SN - 0749-3797 UR - http://www.sciencedirect.com/science/article/pii/S0749379711000869 CP - 5, Supplement 2 M3 - 10.1016/j.amepre.2011.01.009 ER -