TY - CHAP T1 - Social and psychological influences on computer user frustration T2 - Media access: Social and psychological dimensions of new technology useMedia access: Social and psychological dimensions of new technology use Y1 - 2004 A1 - Bessiere,K. A1 - Ceaparu,I. A1 - Lazar,J. A1 - Robinson,J. A1 - Shneiderman, Ben JA - Media access: Social and psychological dimensions of new technology useMedia access: Social and psychological dimensions of new technology use ER -