TY - JOUR T1 - Fighting for the User. JF - Bulletin of the American Society for Information ScienceBulletin of the American Society for Information Science Y1 - 1982 A1 - Shneiderman, Ben KW - Automation KW - design KW - Formative Evaluation KW - Human Factors Engineering KW - Information systems KW - Input Output Devices KW - Man Machine Systems KW - Online Systems KW - performance KW - Summative Evaluation KW - Systems Development KW - Technological Advancement AB - Redesign of human-computer interface for users of computerized information systems can make substantial difference in training time, performance speed, error rates, and user satisfaction. Information and computer scientists are using controlled psychologically oriented experimentation, and evaluations during system development and active use to test design impact on human performance measures. (EJS) VL - 9 UR - http://www.eric.ed.gov/ERICWebPortal/detail?accno=EJ276739 CP - 2 ER -