@article {17160,
	title = {Fighting for the User.},
	journal = {Bulletin of the American Society for Information ScienceBulletin of the American Society for Information Science},
	volume = {9},
	year = {1982},
	month = {1982///},
	pages = {27 - 29},
	abstract = {Redesign of human-computer interface for users of computerized information systems can make substantial difference in training time, performance speed, error rates, and user satisfaction. Information and computer scientists are using controlled psychologically oriented experimentation, and evaluations during system development and active use to test design impact on human performance measures. (EJS)},
	keywords = {Automation, design, Formative Evaluation, Human Factors Engineering, Information systems, Input Output Devices, Man Machine Systems, Online Systems, performance, Summative Evaluation, Systems Development, Technological Advancement},
	url = {http://www.eric.ed.gov/ERICWebPortal/detail?accno=EJ276739},
	author = {Shneiderman, Ben}
}
