@conference {18334,
	title = {Co-designing an e-health tutorial for older adults},
	booktitle = {Proceedings of the 2012 iConference},
	series = {iConference {\textquoteright}12},
	year = {2012},
	month = {2012///},
	pages = {240 - 247},
	publisher = {ACM},
	organization = {ACM},
	address = {New York, NY, USA},
	abstract = {Older adults{\textquoteright} ability to access and use electronic health information is generally low, requiring innovative approaches for improvement. An integrated e-tutorial overlays instructions onto Websites. The literature suggests integrated e-tutorials are more effective than paper or video-based tutorials for younger people, but little is known about their effectiveness for older adults. This study explores the applicability of an integrated e-health tutorial for older adults. An integrated e-tutorial, the Online Tutorial Overlay Presenter (OnTOP), added an instructional overlay to the NIHSeniorHealth.gov Website. Overlay features were examined in seven participatory design sessions with seven older adults. Participatory design techniques were used to elicit participants{\textquoteright} preferences for tutorial features. Three themes emerged: 1) using contextual cues; 2) tailoring to the learner{\textquoteright}s literacy level; and 3) enhancing interfaces with multimedia cues. These findings improved the design features of OnTOP. They also generated empirical evidence about the effects of multimedia learning among older adults.},
	keywords = {e-health literacy, health information seeking, integrated e-tutorial, participatory design},
	isbn = {978-1-4503-0782-6},
	doi = {10.1145/2132176.2132207},
	url = {http://doi.acm.org/10.1145/2132176.2132207},
	author = {Xie,Bo and Tom Yeh and Walsh,Greg and Watkins,Ivan and Huang,Man}
}
@conference {16042,
	title = {Active progress bars: facilitating the switch to temporary activities},
	booktitle = {Proceedings of the 2011 annual conference extended abstracts on Human factors in computing systems},
	series = {CHI EA {\textquoteright}11},
	year = {2011},
	month = {2011///},
	pages = {1963 - 1968},
	publisher = {ACM},
	organization = {ACM},
	address = {New York, NY, USA},
	abstract = {In this paper, we seek to find a better way of effective task management when a progress bar interrupts user{\textquoteright}s primary activity. We propose to augment progress bars with user controlled functionalities facilitating the switch to temporary activities. We detail a taxonomy of waiting period contexts and possible temporary tasks, then report on 5 participatory design, and a follow-up survey of 96 respondents. Finally we describe an early prototype of active progress bars, and report on initial use.},
	keywords = {Frustration, participatory design, progress bars, task switching},
	isbn = {978-1-4503-0268-5},
	doi = {10.1145/1979742.1979883},
	url = {http://doi.acm.org/10.1145/1979742.1979883},
	author = {Hurter,Christophe and Girouard,Audrey and Riche,Nathalie and Plaisant, Catherine}
}
@conference {17338,
	title = {Re-engineering health care with information technology: the role of computer-human interaction},
	booktitle = {PART 2 {\textemdash}{\textemdash}{\textemdash}{\textendash} Proceedings of the 2011 annual conference extended abstracts on Human factors in computing systems},
	series = {CHI EA {\textquoteright}11},
	year = {2011},
	month = {2011///},
	pages = {451 - 454},
	publisher = {ACM},
	organization = {ACM},
	address = {New York, NY, USA},
	abstract = {There is critical, nation-wide need to improve health care and its cost. Health information technology has great promise that is yet to be realized. In this panel four noted experts will discuss key issues that should drive health IT, and the challenges for the CHI community to play a leading role.},
	keywords = {clinical workflow, electronic medical records, health information technology visualization, healthcare informatics, participatory design, usability standards \&$\#$38; evaluation},
	doi = {10.1145/1979482.1979490},
	url = {http://doi.acm.org/10.1145/1979482.1979490},
	author = {Butler,Keith and Payne,Thomas and Shneiderman, Ben and Brennan,Patricia and Zhang,Jiajie}
}
@conference {19450,
	title = {Hci for community and international development},
	booktitle = {SIGCHI EA {\textquoteright}08},
	series = {CHI EA {\textquoteright}08},
	year = {2008},
	month = {2008///},
	pages = {3909 - 3912},
	publisher = {ACM},
	organization = {ACM},
	abstract = {This workshop explores the challenges in applying, extending and inventing appropriate methods and contributions of Human Computer Interaction (HCI) to International economic and community Development. We address interaction design for parts of the world that are often marginalized by the Global North as well as people in the Global North who are themselves similarly marginalized by poverty or other barriers. We hope to extend the boundaries of the field of Human Computer Interaction by spurring a discussion on how existing methods and practices can be adapted and modified, and how new practices can be developed, to deal with the unique challenges posed by these contexts.},
	keywords = {community design, ict4d, information and communication technology, international development, participatory design, ucd4id, User centered design},
	isbn = {978-1-60558-012-8},
	url = {http://doi.acm.org/10.1145/1358628.1358954},
	author = {Thomas, John and Dearden, Andy and Dray, Susan and Light, Ann and Best, Michael and Arkin, Nuray and Maunder, Andrew and Kam, Mathew and Marshini Chetty and Sambasivan, Nithya and Buckhalter, Celeste and Krishnan, Gaurishankar}
}
@conference {12410,
	title = {Participatory design with proxies: developing a desktop-PDA system to support people with aphasia},
	booktitle = {Proceedings of the SIGCHI conference on Human Factors in computing systems},
	series = {CHI {\textquoteright}06},
	year = {2006},
	month = {2006///},
	pages = {151 - 160},
	publisher = {ACM},
	organization = {ACM},
	address = {New York, NY, USA},
	abstract = {In this paper, we describe the design and preliminary evaluation of a hybrid desktop-handheld system developed to support individuals with aphasia, a disorder which impairs the ability to speak, read, write, or understand language. The system allows its users to develop speech communication through images and sound on a desktop computer and download this speech to a mobile device that can then support communication outside the home. Using a desktop computer for input addresses some of this population{\textquoteright}s difficulties interacting with handheld devices, while the mobile device addresses stigma and portability issues. A modified participatory design approach was used in which proxies, that is, speech-language pathologists who work with aphasic individuals, assumed the role normally filled by users. This was done because of the difficulties in communicating with the target population and the high variability in aphasic disorders. In addition, the paper presents a case study of the proxy-use participatory design process that illustrates how different interview techniques resulted in different user feedback.},
	keywords = {aphasia, assistive technology, multi-modal interfaces, participatory design},
	isbn = {1-59593-372-7},
	doi = {10.1145/1124772.1124797},
	url = {http://doi.acm.org/10.1145/1124772.1124797},
	author = {Jordan Boyd-Graber and Nikolova,Sonya S. and Moffatt,Karyn A. and Kin,Kenrick C. and Lee,Joshua Y. and Mackey,Lester W. and Tremaine,Marilyn M. and Klawe,Maria M.}
}
@conference {19447,
	title = {Developing Locally Relevant Software Applications for Rural Areas: A South African Example},
	booktitle = {SAICSIT {\textquoteright}04},
	series = {SAICSIT {\textquoteright}04},
	year = {2004},
	month = {2004///},
	pages = {239 - 243},
	publisher = {South African Institute for Computer Scientists and Information Technologists},
	organization = {South African Institute for Computer Scientists and Information Technologists},
	abstract = {The digital divide between rural and urban areas within developing countries is vast. We investigate how to address this divide by introducing Information and Communication Technologies (ICTs) into remote rural areas. Our aim is to discover how to create locally relevant software applications with appropriate content for these areas. We use a user centred design approach and a modified software development lifecyle that is participatory, iterative and cyclical. This process is based on principles from Participatory Design and Action Research. This paper presents our initial experience of developing a telemedicine application for a rural village in the Eastern Cape Province of South Africa using this process. We present an overview of the methodology, describe the software application we have developed and cite several challenges we have faced. Finally we conclude that an inter-organisational and inter-disciplinary approach is needed to develop software for remote areas.},
	keywords = {action research, design, human factors, participatory design, telemedicine},
	url = {http://dl.acm.org/citation.cfm?id=1035053.1035083},
	author = {Marshini Chetty and Tucker, William and Blake, Edwin}
}
@conference {12208,
	title = {Starting an intergenerational technology design team: a case study},
	booktitle = {Proceedings of the 2003 conference on Interaction design and children},
	series = {IDC {\textquoteright}03},
	year = {2003},
	month = {2003///},
	pages = {51 - 58},
	publisher = {ACM},
	organization = {ACM},
	address = {Preston, England},
	abstract = {This paper presents a case study of the first three months of a new intergenerational design team with children ages 10--13. It discusses the research and design methods used for working with children of this age group, the challenges and opportunities of starting a new team, and the lessons learned.},
	keywords = {children, cooperative inquiry, design methods, educational applications, intergenerational design teams, participatory design},
	isbn = {1-58113-732-X},
	doi = {10.1145/953536.953545},
	author = {Knudtzon,Kendra and Druin, Allison and Kaplan,Nancy and Summers,Kathryn and Chisik,Yoram and Kulkarni,Rahul and Moulthrop,Stuart and Weeks,Holly and Bederson, Benjamin B.}
}
@conference {16149,
	title = {Technologies for families},
	booktitle = {CHI {\textquoteright}02 extended abstracts on Human factors in computing systems},
	series = {CHI EA {\textquoteright}02},
	year = {2002},
	month = {2002///},
	pages = {938 - 939},
	publisher = {ACM},
	organization = {ACM},
	address = {New York, NY, USA},
	abstract = {In this workshop, we propose to bring together researchers from industry and academia to discuss the design of new technologies for families. We will focus on both design techniques and the technologies themselves. Through discussions and brainstorming we hope to discover new ideas, which can be disseminated more broadly.},
	keywords = {cooperative design, disappearing computer, family, Home, participatory design, probe, user interface},
	isbn = {1-58113-454-1},
	doi = {10.1145/506443.506669},
	url = {http://doi.acm.org/10.1145/506443.506669},
	author = {Plaisant, Catherine and Druin, Allison and Hutchinson,Hilary}
}
