@article {17191, title = {High-tech can stimulate creative action: the increased ease-of-use of computers supports individual competence and productive work}, journal = {SIGCHI Bull.}, volume = {14}, year = {1983}, month = {1983/04//}, pages = {6 - 7}, abstract = {Jokes about the complexity and error-prone use of computer systems reflect the experience of many people. Computer anxiety, terminal terror, and network neurosis are modern maladies - but help is on the way!}, isbn = {0736-6906}, doi = {10.1145/1044188.1044189}, url = {http://doi.acm.org/10.1145/1044188.1044189}, author = {Shneiderman, Ben} }