@article {17067,
	title = {Designing information-abundant web sites: issues and recommendations},
	journal = {International Journal of Human-Computer Studies},
	volume = {47},
	year = {1997},
	month = {1997/07//},
	pages = {5 - 29},
	abstract = {{\textquotedblleft}Gradually I began to feel that we were growing something almost organic in a new kind of reality, in cyberspace, growing it out of information{\textellipsis}a pulsing tree of data that I loved to climb around in, scanning for new growth.{\textquotedblright}(Mickey Hart,Drumming at the Edge of Magic: A Journey into the Spirit of Percussion, 1990)
{\textquotedblleft}Look at every path closely and deliberately.
Try it as many times as you think necessary.
Then ask yourself, and yourself alone, one question{\textellipsis}
Does this path have a heart?
If it does, the path is good; if it doesn{\textquoteright}t it is of no use.{\textquotedblright}
(Carlos CastanedaThe Teachings of Don Juan)
The abundance of information on the World Wide Web has thrilled some, but frightened others. Improved web site design may increase users{\textquoteright} successful experiences and positive attitudes. This review of design issues identifies genres of web sites, goals of designers, communities of users and a spectrum of tasks. Then an Objects/Actions Interface Model is offered as a way to think about designing and evaluating web sites. Finally, search and navigation improvements are described to bring consistency, comprehensibility and user control.
},
	isbn = {1071-5819},
	doi = {10.1006/ijhc.1997.0127},
	url = {http://www.sciencedirect.com/science/article/pii/S1071581997901270},
	author = {Shneiderman, Ben}
}
