@article {16902,
	title = {Digital government},
	journal = {Communications of the ACM},
	volume = {46},
	year = {2003},
	month = {2003///},
	pages = {25 - 27},
	abstract = {Information technologies are being applied vigorously by governmental units at national,regional, and local levels around the world. The application of IT to government service
is often termed {\textquotedblleft}e-government{\textquotedblright} and the larger concept of government that depends upon
IT to achieve basic missions is termed {\textquotedblleft}digital government.{\textquotedblright} This distinction is, of course,
lexically arbitrary, but serves to distinguish R\&D specifically aimed at creating techniques
for applying IT to government operations. Such R\&D efforts also consider the long-term
impact of these applications on citizens and
government itself.
},
	author = {Marchionini,G. and Samet, Hanan and Brandt,L.}
}
