@article {16050,
	title = {Making sense of archived e-mail: Exploring the Enron collection with NetLens},
	journal = {Journal of the American Society for Information Science and Technology},
	volume = {61},
	year = {2010},
	month = {2010/04/01/},
	pages = {723 - 744},
	abstract = {Informal communications media pose new challenges for information-systems design, but the nature of informal interaction offers new opportunities as well. This paper describes NetLens-E-mail, a system designed to support exploration of the content-actor network in large e-mail collections. Unique features of NetLens-E-mail include close coupling of orientation, specification, restriction, and expansion, and introduction and incorporation of a novel capability for iterative projection between content and actor networks within the same collection. Scenarios are presented to illustrate the intended employment of NetLens-E-mail, and design walkthroughs with two domain experts provide an initial basis for assessment of the suitability of the design by scholars and analysts.},
	isbn = {1532-2890},
	doi = {10.1002/asi.21275},
	url = {http://onlinelibrary.wiley.com/doi/10.1002/asi.21275/full},
	author = {Kang,Hyunmo and Plaisant, Catherine and Elsayed,Tamer and Oard, Douglas}
}
