ISI Results

K1E1 Once a service company swap has been made, customers are not allowed to change companies again within the first three months, although they can cancel the change anytime within 14 days if problems such as poor call quality are experienced.

K1E2 The Subscribers cannot switch again to another provider for the first 3 months, but they can cancel the switch in 14 days if they are not satisfied with services like voice quality.

customers are not allowed to change companies again within the first three months
The Subscribers cannot switch again to another provider for the first 3 months

(E0 :type PERMISSION

:patient CUSTOMER1 :activity E1 :modality NEGATIVE)

(E1 :type SWAP

:agent CUSTOMER1 :patient-old COMPANY1 :patient-new COMPANY2 :duration E2)

(E2 :type MEASURE

:metric MONTH :value 3)

Issues:

made up theta roles
special MEASURE rep

they can cancel the change anytime within 14 days
they can cancel the switch in 14 days

(E3 :type PERMISSION

:patient CUSTOMER1 :activity E4 :modality POSITIVE)

(E4 :type SWAP

:agent CUSTOMER1 :patient-old COMPANY1 :patient-new COMPANY2 :duration E5)

(E5 :type MEASURE

:metric DAY :value 14)

problems such as poor call quality are experienced
they are not satisfied with services like voice quality

(E6 :type STATE-SATISFIED

:experiencer CUSTOMER1 :state (E7 :type SERVICE-QUALITY) :value +5)

Issues:

representation of STATEs
"voice quality" vs. "call quality" -- what to do?

E3 if E6

(E7 :type CONDITION

:condition E6 :result E3)

E0 but/although E7

(E8 :type HOWEVER

:state E0 :exception E7)

Issues:

inter-clause relations

Version 12, Fri 21 May 2004 13:59:27 [EH] - created Fri 21 May 2004 12:56:32 [EH]