%0 Journal Article %J Communications of the ACM %D 2003 %T Digital government %A Marchionini,G. %A Samet, Hanan %A Brandt,L. %X Information technologies are being applied vigorously by governmental units at national,regional, and local levels around the world. The application of IT to government service is often termed “e-government” and the larger concept of government that depends upon IT to achieve basic missions is termed “digital government.” This distinction is, of course, lexically arbitrary, but serves to distinguish R&D specifically aimed at creating techniques for applying IT to government operations. Such R&D efforts also consider the long-term impact of these applications on citizens and government itself. %B Communications of the ACM %V 46 %P 25 - 27 %8 2003/// %G eng %N 1