TY - JOUR T1 - Digital government JF - Communications of the ACM Y1 - 2003 A1 - Marchionini,G. A1 - Samet, Hanan A1 - Brandt,L. AB - Information technologies are being applied vigorously by governmental units at national,regional, and local levels around the world. The application of IT to government service is often termed “e-government” and the larger concept of government that depends upon IT to achieve basic missions is termed “digital government.” This distinction is, of course, lexically arbitrary, but serves to distinguish R&D specifically aimed at creating techniques for applying IT to government operations. Such R&D efforts also consider the long-term impact of these applications on citizens and government itself. VL - 46 CP - 1 ER -