@article {16954,
	title = {Agents vs. direct manipulation: what{\textquoteright}s best to disentangle the Web?},
	journal = {Computer Networks: The International Journal of Computer and Telecommunications Networking},
	volume = {31},
	year = {1999},
	month = {1999/05//},
	pages = {1765 - 1767},
	isbn = {1389-1286},
	url = {http://dl.acm.org/citation.cfm?id=313009.313142},
	author = {S{\'a}nchez,J. Alfredo and Etzioni,Oren and Kautz,Henry and Lieberman,Henry and Shneiderman, Ben}
}
