@inbook {16134,
	title = {The people in digital libraries: Multifaceted approaches to assessing needs and impact},
	booktitle = {Digital library use: Social practice in design and evaluationDigital library use: Social practice in design and evaluation},
	year = {2003},
	month = {2003///},
	pages = {119 - 160},
	publisher = {MIT Press},
	organization = {MIT Press},
	isbn = {9780262025447},
	author = {Marchionini,G. and Plaisant, Catherine and Komlodi,A.}
}
