@article {16115,
	title = {Immediate usability: a case study of public access design for a community photo library},
	journal = {Interacting with Computers},
	volume = {16},
	year = {2004},
	month = {2004/12//},
	pages = {1171 - 1193},
	abstract = {This paper describes a novel instantiation of a digital photo library in a public access system. It demonstrates how designers can utilize characteristics of a target user community (social constraints, trust, and a lack of anonymity) to provide capabilities, such as unrestricted annotation and uploading of photos, which would be impractical in other types of public access systems. It also presents a compact set of design principles and guidelines for ensuring the immediate usability of public access information systems. These principles and guidelines were derived from our experience developing PhotoFinder Kiosk, a community photo library. Attendees of a major HCI conference (CHI 2001 Conference on Human Factors in Computing Systems) successfully used the tool to browse and annotate collections of photographs spanning 20 years of HCI-related conferences, producing a richly annotated photo history of the field of human{\textendash}computer interaction. Observations and usage log data were used to evaluate the tool and develop the guidelines. They provide specific guidance for practitioners, as well as a useful framework for additional research in public access interfaces.},
	keywords = {Casual use, Community photo library, direct annotation, direct manipulation, Drag-and-drop, Group annotation, Immediate usability, Photo collection, Public access system, Walk-up-and-use, Zero-trial learning},
	isbn = {0953-5438},
	doi = {10.1016/j.intcom.2004.07.005},
	url = {http://www.sciencedirect.com/science/article/pii/S0953543804000840},
	author = {Kules,Bill and Kang,Hyunmo and Plaisant, Catherine and Rose,Anne and Shneiderman, Ben}
}
